Terms of use

Last Updated: March 18, 2026

Please read these Terms of Use (“Agreement”) carefully before using the services provided by GetWell S.A.R.L (“Company”, “we”, “our”, or “us”).

By accessing or using our website, applications, or any related services (collectively, the “Services”), you agree to be bound by this Agreement.

1. Acceptance of Terms

By accessing or using the Services, you confirm that:

• You have read and understood this Agreement

• You are legally capable of entering into a binding contract

• You agree to comply with all applicable laws and regulations

If you do not agree, you must not use the Services.

2. Updates to Terms

We may update this Agreement at any time. Updates will be effective immediately upon posting.

Your continued use of the Services after changes means you accept the revised terms.

3. Use of Services

You agree to:

• Use the Services only for lawful purposes

• Not engage in hacking, scraping, or disrupting the platform

• Not upload harmful code (viruses, malware, etc.)

• Not misuse or abuse the Services in any way

We reserve the right to suspend or terminate access at our discretion.

4. Account Responsibility

If you create an account:

• You must provide accurate information

• You are responsible for your login credentials

• All activities under your account are your responsibility

We are not liable for unauthorized access to your account.

5. Products and Services

• Product descriptions and pricing may change without notice

• Availability is not guaranteed

• Transactions may require verification

We do not guarantee accuracy of all product information.

6. User Content

Any content you submit (“User Content”) includes:

• Text, images, data, reviews, etc.

By submitting content:

• You confirm you own the rights to it

• You grant us a worldwide, royalty-free license to use it

• We may use it for marketing, development, or other purposes

We are not responsible for user-generated content.

7. Intellectual Property

All content, trademarks, logos, and materials on the Services belong to GetWell S.A.R.L or its licensors.

You may not:

• Copy, reproduce, or distribute content

• Reverse engineer the platform

• Use content for commercial purposes without permission

8. No Medical Advice

Any health-related information provided is:

• For informational purposes only

• Not a substitute for professional medical advice

Always consult a qualified healthcare provider.

9. Disclaimer of Warranties

The Services are provided “AS IS” without warranties of any kind.

We do not guarantee:

• Accuracy

• Reliability

• Availability

Use the Services at your own risk.

10. Limitation of Liability

To the maximum extent permitted by law:

• We are not liable for indirect or consequential damages

• Total liability shall not exceed the amount paid by you or ₹2,000 INR (whichever is higher)

11. Third-Party Services

Our Services may include links to third-party platforms.

We:

• Do not control these services

• Are not responsible for their content or policies

Use them at your own risk.

12. Termination

We may suspend or terminate your access:

• At any time

• Without prior notice

You may stop using the Services at any time.

13. Dispute Resolution & Arbitration

Any disputes arising from this Agreement shall:

• Be resolved through binding arbitration

• Be conducted in Ahmedabad

You agree:

• Not to participate in public interest litigation

14. Governing Law

This Agreement shall be governed by:

• The laws of India

• Jurisdiction exclusively in Ahmedabad

15. Indemnification

You agree to indemnify and hold harmless GetWell S.A.R.L from any claims arising due to:

• Your use of the Services

• Violation of this Agreement

• Violation of any law or third-party rights

16. Service Availability

We may:

• Modify or discontinue Services anytime

• Interrupt Services for maintenance

We are not liable for downtime or data loss.

17. Privacy

Your use of the Services is also governed by our Privacy Policy.

18. Entire Agreement

This Agreement constitutes the entire agreement between you and GetWell S.A.R.L.

19. Contact Information

GetWell S.A.R.L
Lubumbashi,
Democratic Republic of the Congo

For inquiries, contact us via official communication channels.